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Customer Services

Customer service is our number one priority, if you think we can improve anything, let us know, if you find anything wrong, let us know and we will try and learn from it.

Accuracy has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.
All prices are displayed inclusive of VAT. We have made every effort to display as accurately as possible the colours of our products that appear on the website.
However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any Colour will accurately reflect the Colour of the product on delivery. Descriptions are always as accurate as possible please read them carefully before buying. Measurements are to the nearest half inch and are taken at the widest/largest point on the item.

Password/account security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.
shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Cancellation rights
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the order. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. For details of how to exercise this right please see our refunds section.

Discounts & Offers
We reserve the right to withdraw any promotional discounts or offers at any time and to refund any orders that involve the use of invalid or incorrect voucher/discount codes without affecting our statutory rights.

Use of this website from outside the UK
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom.
We make no representation that any products referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Contact details

Email - customerservices@windsorbrowne.co.uk

Tel - 01302 741009

Address:
Windsor Browne
Lords Wood Road
Harworth
Doncaster
DN11 8BZ

Our showroom is located at the above address, please call for directions or take our telephone number with you if you need guidance en-route!

Thank you

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